product can be returned for exchange or refund within 14 working days from delivery.
Product exchanges are completely free of charge throughout the UK, whereas refunds will be subject to a £10 shipping fee. Unfortunately, International customers will be subject to a £10 shipping fee either way.
Returns can be easily done in 4 simple steps:
- Contact email@example.com to initiate the procedure.
- Print the pre-paid label we provide
- Drop your product at the nearest Post Office.
- Track your return with the unique tracking number provided.
Please bear in mind that in order to successfully receive either a new product or a refund, the products need to be returned in the original packaging and with all the original components.